People - Your Greatest Asset
You know your people are your greatest asset, and engaging them in the journey is critical for you. Change may take some of your people beyond their comfort levels and some might not make it. Others will relish the challenge and grab every opportunity in front of them.
As a leader you want to create a high performance environment where your people know what they need to do, everyone communicates effectively, both inside and outside the team, and the team motivates each other to reach beyond everyday KPIs towards your strategic objectives.
You can utilise our fresh eyes and experience to:
they communicate best
is in delivering results
Your strategic direction has set some critical goals for the business over the next 3-5 years and the use of technology is a fundamental cornerstone to achieving those goals.
There lies the challenge. An IT strategy that does not align with what the business is trying to achieve is pulling in the wrong direction.
Your IT strategy needs to clearly articulate in plain terms how technology is going to enable and deliver value to the business and what the steps and priorities are that will need to be taken to get there. The clearer the alignment the better implementation outcomes you will achieve.
We can support you to:
You can use a technology roadmap to help visually communicate the key priorities, estimated costs and timing of your IT strategy. It’s a great tool for gaining consensus about the technology needs of the business and provides a framework to help plan and coordinate technology implementation over a longer term, without producing screeds of paper.
We have practical experience in:
We have all experienced the frustrations of working with systems that aren’t quite working the way we intended. It may be that over time, system user knowledge in your organisation has diminished, the business needs have changed, or your tools haven’t kept pace with your business processes.
Optimising your existing systems or choosing and implementing a new one is a big step which needs a considered approach.
You can tap into our experience in Asset Management Systems, GIS, SCADA, Finance Systems, HR Systems, Billing Systems, and Telephony.
We can help you take a practical approach to:
Great people and great systems don’t necessarily lead to an efficient and effective business. Your management, operational, and supporting business processes influence how your people simply get things done on a day-to-day basis.
It’s important to achieve a good balance between processes that efficiently enable your day-to-day operations and empower your people and those that are put in place to help manage your business risk.
We can help you understand which activities are performed in the course of a process, which groups of people participate in process execution, what input and output data is used, what IT systems are utilised, and which events and risks occur during process execution.
We can work with you to:
potential redesigned processes
Business Information and Reporting
Your organisation will be utilising IT systems to gather a swathe of data about your assets and your business generally, whether with designed intent or by default. Recording information can be expensive so reviewing what information you really need and why, is a valuable exercise, particularly as business priorities change.
We can help you unlock the value in this data by identifying ways to efficiently capture and present this information to decision makers so that better operational and strategic decisions can be made.
We bring a fresh perspective to:
Health Check Reviews
We all need a health check from time to time, and your business is no different. It’s a great way of tracking your progress over time and identifying the critical areas that you need to be really good at.
There are a number of frameworks available to assess where you are now (current state), where you want to be in the future (desired future state) and the actions required to reach the appropriate level of maturity for your organisation or team.
We have extensive experience in undertaking: